Planning Your Visit
- Can I bring my pet?
- Where's the best place to stay in-resort?
- How do I find ski in/ski out lodging?
- Where do I search and book online or call to review my vacation plans?
- Where can I get my skis or board tuned?
- When is the best time to eat lunch?
- Last year you told me I had to leave after 45 minutes, is that still true?
- I want to have lunch with a big group, is it okay if I save a bunch of tables?
- Do I need a reservation to have lunch on mountain?
- Do I get my Epic Mountain Rewards at your restaurants?
- Can I buy lunch with my pass?
- What discounts are include with my pass or lift ticket?
- Is my pass or lift ticket transferable to my friend or family member?
- How do I cancel or change the date of my lift ticket?
- Do you offer professional discounts for non-Vail Resorts Ski Patrol?
- Do you offer discounts for military personnel?
- Where do I buy buddy tickets/ski with a friend tickets?
- What are the Passes that have access to Heavenly?
- Where can Lift tickets be reviewed and purchased?
- How to check if my pass has access to specific resort?
- I bought my pass/ticket, now what?
- Do I need a reservation?
- How can I cancel my ski school?
- I need to change the date of my ski school, how can I do that?
- I am not seeing availability online, is there a waiting list we can be added to?
- Where can lessons be reviewed and booked?
- Is a lift ticket included in my ski lesson?
- Is night skiing included in my pass or lift ticket?
- What winter activities do you offer?
- Billing questions?