Absolutely. All paid passes provide access as determined by that particular pass, even if you don’t have the physical pass in hand. Please go to any Vail Resorts ticket office, present a photo ID, and a new pass will be issued. If time permits, please call the Epic Pass Service Center at 970-754-0005 and a new pass will be mailed. Or contact a pass agent via Live Chat at EpicPass.com to have a new pass issued.
If you purchased your pass or ticket in advance online, you have the option to use Mobile Pass and Lift Ticket through the My Epic app. This allows you to go straight to the lift using your phone as your pass or ticket. Learn how to activate and use your Mobile Pass or ticket here.
