If you agreed to receive communications from us, our Sites give you the option of not receiving future communications by sending an email to comments@vailresorts.com (or if you are in Australia, by sending an email to response@mail.perisher.com.au) or by clicking on the link enabling you to unsubscribe displayed at the bottom on each of our communications. You can exercise the above-mentioned option by visiting our Consumer Communication Preference Center.
If you have a snow.com or epicpass.com account, you can manage your information and privacy preferences by logging into your account at www.snow.com or www.epicpass.com.
If you have an Epic Mix account, you can manage your information and privacy preferences by logging into your account at www.epicmix.com (or in Australia, by logging into your account at www.epicaustraliapass.com.au).
Depending on where you live, you may have a right to access, correct or delete your Personal Information collected and held by us (including through our Site or other interactions with us). You may also be entitled to object, at any time, to the further processing of your Personal Information. You may also have the right to receive your Personal Information in a structured and standard format.
For example, if you are a California resident, the California Consumer Privacy Act of 2018, California Civil Code Sections 1798.100 et seq. (CCPA), may afford you the right, following a verifiable request, to
(1) access—twice in a 12-month period, free of charge—the categories and specific pieces of Personal Information Vail Resorts has collected about the you, the categories of sources from which the Personal Information is collected, the business purpose for collecting the Personal Information, and the categories of third parties with whom Vail Resorts shares Personal Information, for the 12-month period prior to the request; and
(2) delete Personal Information under certain circumstances.
In addition, California residents have a right to ask that we “Do Not Sell Your Personal Information.” However, Vail Resorts does not and will not sell the Personal Information of any guest. Please note that we may continue to share your Personal Information in accordance with this policy, including with our affiliates and service providers, for various purposes as described above.
Vail Resorts does not discriminate against our guests on the basis of their exercising any of their rights afforded by the CCPA, which is further in accordance with California residents’ rights under that title.
You can exercise the above-mentioned rights by visiting our Consumer Privacy Rights Request Form, emailing comments@vailresorts.com, calling us by telephone at 1-800-842-8062 (in Australia, by emailing privacy@perisher.com.au or by telephone at 1300 655 822).
Following any request, we will verify your identity using data points you have previously provided to us. Please have this information available so that we can verify your request. You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent is able to verify their identity with us.
If you have a complaint, please send an email describing your complaint to comments@vailresorts.com (in Australia, by emailing privacy@perisher.com.au) with “Privacy Compliance” in the subject line. A representative of Vail Resorts will review your complaint and will respond to your email within 30 days.
You also have the right to lodge a complaint with a competent data protection authority regarding the processing of your Personal Information. For more information, please contact your local data protection authority.